Terms & Conditions
1. Introduction
Welcome
to Spicesmall (“Company”, “we”, “our”, “us”)!
These
Terms of Service (“Terms”, “Terms of Service”) govern your use of our website spicesmall.com
(together or individually “Service”) operated by Spicesmall.
Our Privacy
Policy also governs your use of our Service and explains how we collect,
safeguard and disclose information that results from your use of our web pages.
Your
agreement with us includes these Terms and our Privacy Policy (“Agreements”).
You acknowledge that you have read and understood Agreements, and agree to be
bound of them.
If you do
not agree with (or cannot comply with) Agreements, then you may not use the
Service, but please let us know by emailing at info@spicesmall.com so we
can try to find a solution. These Terms apply to all visitors, users and others
who wish to access or use Service.
2. Communications
By using
our Service, you agree to subscribe to newsletters, marketing or promotional
materials and other information we may send. However, you may opt out of
receiving any, or all, of these communications from us by emailing at info@spicesmall.com.
3. Purchases
If you
wish to purchase any product or service made available through Service
(“Purchase”), you may be asked to supply certain information relevant to your
Purchase including but not limited to, your credit or debit card number, the
expiration date of your card, your billing address, and your shipping
information.
All the weight mentioned is at the time of packing.
You
represent and warrant that: (i) you have the legal right to use any card(s) or
other payment method(s) in connection with any Purchase; and that (ii) the
information you supply to us is true, correct and complete.
We may
employ the use of third party services for the purpose of facilitating payment
and the completion of Purchases. By submitting your information, you grant us
the right to provide the information to these third parties subject to our
Privacy Policy.
We
reserve the right to refuse or cancel your order at any time for reasons
including but not limited to: product or service availability, errors in the
description or price of the product or service, error in your order or other
reasons.
We
reserve the right to refuse or cancel your order if fraud or an unauthorized or
illegal transaction is suspected.
4. Contests,
Sweepstakes and Promotions
Any
contests, sweepstakes or other promotions (collectively, “Promotions”) made
available through Service may be governed by rules that are separate from these
Terms of Service. If you participate in any Promotions, please review the
applicable rules as well as our Privacy Policy. If the rules for a Promotion
conflict with these Terms of Service, Promotion rules will apply.
5. Refunds
or Returns
We endeavour
to meet our customers’ expectations and we assure you of maintaining the
highest quality standards with respect to our products, its processing and
packaging. Once a product is delivered to you and accepted as accurate and as
per original order raised by the customer, there is no refund or exchange
possible.
If any
items are damaged or expired or not as per the customers original order, please
contact our customer service team at info@spicesmall.com and return the product
to our address mentioned on the website. Kindly mention the reason for return
of product along with order number and date of delivery. We shall take
necessary steps to rectify the problem by either providing a refund or
providing an item of equivalent value in exchange. All such claims must be
reported to customer service on the day of delivery or immediately thereafter.
Any such returned items must be accompanied by the original receipt and the
item must be in an unopened and saleable condition.
Please
note that we cannot offer exchange or refunds on any opened or used products.
Postage and charges for return will not be refunded. Kindly allow one to two
weeks for any refund requests to be processed.
6. Content
Content
found on or through this Service are the property of Spicesmall or used with
permission. You may not distribute, modify, transmit, reuse, download, repost,
copy, or use said Content, whether in whole or in part, for commercial purposes
or for personal gain, without express advance written permission from us. The images shown in the website may not match the real product.
7. Prohibited
Uses
You may
use Service only for lawful purposes and in accordance with Terms. You agree
not to use Service:
0.1. In
any way that violates any applicable national or international law or
regulation.
0.2. For
the purpose of exploiting, harming, or attempting to exploit or harm minors in
any way by exposing them to inappropriate content or otherwise.
0.3. To
transmit, or procure the sending of, any advertising or promotional material,
including any “junk mail”, “chain letter,” “spam,” or any other similar
solicitation.
0.4. To
impersonate or attempt to impersonate Company, a Company employee, another
user, or any other person or entity.
0.5. In
any way that infringes upon the rights of others, or in any way is illegal,
threatening, fraudulent, or harmful, or in connection with any unlawful,
illegal, fraudulent, or harmful purpose or activity.
0.6. To
engage in any other conduct that restricts or inhibits anyone’s use or
enjoyment of Service, or which, as determined by us, may harm or offend Company
or users of Service or expose them to liability.
Additionally,
you agree not to:
0.1. Use
Service in any manner that could disable, overburden, damage, or impair Service
or interfere with any other party’s use of Service, including their ability to
engage in real time activities through Service.
0.2. Use
any robot, spider, or other automatic device, process, or means to access
Service for any purpose, including monitoring or copying any of the material on
Service.
0.3. Use
any manual process to monitor or copy any of the material on Service or for any
other unauthorized purpose without our prior written consent.
0.4. Use
any device, software, or routine that interferes with the proper working of
Service.
0.5.
Introduce any viruses, trojan horses, worms, logic bombs, or other material
which is malicious or technologically harmful.
0.6.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any
parts of Service, the server on which Service is stored, or any server,
computer, or database connected to Service.
0.7.
Attack Service via a denial-of-service attack or a distributed
denial-of-service attack.
0.8. Take
any action that may damage or falsify Company rating.
0.9.
Otherwise attempt to interfere with the proper working of Service.
8. Analytics
We may
use third-party Service Providers to monitor and analyze the use of our
Service.
9. No
Use By Minors
Service
is intended only for access and use by individuals at least eighteen (18) years
old. By accessing or using Service, you warrant and represent that you are at
least eighteen (18) years of age and with the full authority, right, and
capacity to enter into this agreement and abide by all of the terms and
conditions of Terms. If you are not at least eighteen (18) years old, you are
prohibited from both the access and usage of Service.
10. Accounts
When you
create an account with us, you guarantee that you are above the age of 18, and
that the information you provide us is accurate, complete, and current at all
times. Inaccurate, incomplete, or obsolete information may result in the
immediate termination of your account on Service.
You are
responsible for maintaining the confidentiality of your account and password,
including but not limited to the restriction of access to your computer and/or
account. You agree to accept responsibility for any and all activities or
actions that occur under your account and/or password, whether your password is
with our Service or a third-party service. You must notify us immediately upon
becoming aware of any breach of security or unauthorized use of your account.
You may
not use as a username the name of another person or entity or that is not
lawfully available for use, a name or trademark that is subject to any rights
of another person or entity other than you, without appropriate authorization.
You may not use as a username any name that is offensive, vulgar or obscene.
We
reserve the right to refuse service, terminate accounts, remove or edit
content, or cancel orders in our sole discretion.
11. Intellectual
Property
Service
and its original content (excluding Content provided by users), features and
functionality are and will remain the exclusive property of Spicesmall and its
licensors. Service is protected by copyright, trademark, and other laws of and
foreign countries. Our trademarks may not be used in connection with any
product or service without the prior written consent of Spicesmall.
12. Termination
We may
terminate or suspend your account and bar access to Service immediately,
without prior notice or liability, under our sole discretion, for any reason
whatsoever and without limitation, including but not limited to a breach of
Terms.
If you
wish to terminate your account, you may simply discontinue using Service.
All
provisions of Terms which by their nature should survive termination shall
survive termination, including, without limitation, ownership provisions,
warranty disclaimers, indemnity and limitations of liability.
13. Governing
Law
These
Terms shall be governed and construed in accordance with the laws of India,
which governing law applies to agreement without regard to its conflict of law
provisions.
Our
failure to enforce any right or provision of these Terms will not be considered
a waiver of those rights. If any provision of these Terms is held to be invalid
or unenforceable by a court, the remaining provisions of these Terms will
remain in effect. These Terms constitute the entire agreement between us
regarding our Service and supersede and replace any prior agreements we might
have had between us regarding Service.
14. Shipping and Returns
After the
receipt of payment from the Buyer/cash on delivery as the case may be,
SpicesMall, shall arrange for the delivery of the product to the recipient at
the shipping address provided by the Buyer. Shipping of the product will be done between 6 to 10 working days after the payment is confirmed by the bank. Kindly read the refunds and returns
policy above for more details, the same also governs the use of the website.
15. Changes
To Service
We
reserve the right to withdraw or amend our Service, and any service or material
we provide via Service, in our sole discretion without notice. We will not be
liable if for any reason all or any part of Service is unavailable at any time
or for any period. From time to time, we may restrict access to some parts of
Service, or the entire Service, to users, including registered users.
16. Amendments
To Terms
We may
amend Terms at any time by posting the amended terms on this site. It is your
responsibility to review these Terms periodically.
Your
continued use of the Platform following the posting of revised Terms means that
you accept and agree to the changes. You are expected to check this page
frequently so you are aware of any changes, as they are binding on you.
By
continuing to access or use our Service after any revisions become effective,
you agree to be bound by the revised terms. If you do not agree to the new
terms, you are no longer authorized to use Service.
17. Waiver
And Severability
No waiver
by Company of any term or condition set forth in Terms shall be deemed a
further or continuing waiver of such term or condition or a waiver of any other
term or condition, and any failure of Company to assert a right or provision
under Terms shall not constitute a waiver of such right or provision.
If any
provision of Terms is held by a court or other tribunal of competent
jurisdiction to be invalid, illegal or unenforceable for any reason, such
provision shall be eliminated or limited to the minimum extent such that the
remaining provisions of Terms will continue in full force and effect.
18. Acknowledgement
BY USING
SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ
THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
19. Contact
Us
Please
send your feedback, comments, requests for technical support by email: info@spicesmall.com. Thank you.
1. Introduction
Welcome
to Spicesmall (“Company”, “we”, “our”, “us”)!
These
Terms of Service (“Terms”, “Terms of Service”) govern your use of our website spicesmall.com
(together or individually “Service”) operated by Spicesmall.
Our Privacy
Policy also governs your use of our Service and explains how we collect,
safeguard and disclose information that results from your use of our web pages.
Your
agreement with us includes these Terms and our Privacy Policy (“Agreements”).
You acknowledge that you have read and understood Agreements, and agree to be
bound of them.
If you do
not agree with (or cannot comply with) Agreements, then you may not use the
Service, but please let us know by emailing at info@spicesmall.com so we
can try to find a solution. These Terms apply to all visitors, users and others
who wish to access or use Service.
2. Communications
By using
our Service, you agree to subscribe to newsletters, marketing or promotional
materials and other information we may send. However, you may opt out of
receiving any, or all, of these communications from us by emailing at info@spicesmall.com.
3. Purchases
If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.
You
represent and warrant that: (i) you have the legal right to use any card(s) or
other payment method(s) in connection with any Purchase; and that (ii) the
information you supply to us is true, correct and complete.
We may
employ the use of third party services for the purpose of facilitating payment
and the completion of Purchases. By submitting your information, you grant us
the right to provide the information to these third parties subject to our
Privacy Policy.
We
reserve the right to refuse or cancel your order at any time for reasons
including but not limited to: product or service availability, errors in the
description or price of the product or service, error in your order or other
reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
4. Contests,
Sweepstakes and Promotions
Any
contests, sweepstakes or other promotions (collectively, “Promotions”) made
available through Service may be governed by rules that are separate from these
Terms of Service. If you participate in any Promotions, please review the
applicable rules as well as our Privacy Policy. If the rules for a Promotion
conflict with these Terms of Service, Promotion rules will apply.
5. Refunds
or Returns
We endeavour
to meet our customers’ expectations and we assure you of maintaining the
highest quality standards with respect to our products, its processing and
packaging. Once a product is delivered to you and accepted as accurate and as
per original order raised by the customer, there is no refund or exchange
possible.
If any
items are damaged or expired or not as per the customers original order, please
contact our customer service team at info@spicesmall.com and return the product
to our address mentioned on the website. Kindly mention the reason for return
of product along with order number and date of delivery. We shall take
necessary steps to rectify the problem by either providing a refund or
providing an item of equivalent value in exchange. All such claims must be
reported to customer service on the day of delivery or immediately thereafter.
Any such returned items must be accompanied by the original receipt and the
item must be in an unopened and saleable condition.
Please
note that we cannot offer exchange or refunds on any opened or used products.
Postage and charges for return will not be refunded. Kindly allow one to two
weeks for any refund requests to be processed.
6. Content
Content
found on or through this Service are the property of Spicesmall or used with
permission. You may not distribute, modify, transmit, reuse, download, repost,
copy, or use said Content, whether in whole or in part, for commercial purposes
or for personal gain, without express advance written permission from us. The images shown in the website may not match the real product.
7. Prohibited
Uses
You may
use Service only for lawful purposes and in accordance with Terms. You agree
not to use Service:
0.1. In
any way that violates any applicable national or international law or
regulation.
0.2. For
the purpose of exploiting, harming, or attempting to exploit or harm minors in
any way by exposing them to inappropriate content or otherwise.
0.3. To
transmit, or procure the sending of, any advertising or promotional material,
including any “junk mail”, “chain letter,” “spam,” or any other similar
solicitation.
0.4. To
impersonate or attempt to impersonate Company, a Company employee, another
user, or any other person or entity.
0.5. In
any way that infringes upon the rights of others, or in any way is illegal,
threatening, fraudulent, or harmful, or in connection with any unlawful,
illegal, fraudulent, or harmful purpose or activity.
0.6. To
engage in any other conduct that restricts or inhibits anyone’s use or
enjoyment of Service, or which, as determined by us, may harm or offend Company
or users of Service or expose them to liability.
Additionally,
you agree not to:
0.1. Use
Service in any manner that could disable, overburden, damage, or impair Service
or interfere with any other party’s use of Service, including their ability to
engage in real time activities through Service.
0.2. Use
any robot, spider, or other automatic device, process, or means to access
Service for any purpose, including monitoring or copying any of the material on
Service.
0.3. Use
any manual process to monitor or copy any of the material on Service or for any
other unauthorized purpose without our prior written consent.
0.4. Use
any device, software, or routine that interferes with the proper working of
Service.
0.5.
Introduce any viruses, trojan horses, worms, logic bombs, or other material
which is malicious or technologically harmful.
0.6.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any
parts of Service, the server on which Service is stored, or any server,
computer, or database connected to Service.
0.7.
Attack Service via a denial-of-service attack or a distributed
denial-of-service attack.
0.8. Take
any action that may damage or falsify Company rating.
0.9.
Otherwise attempt to interfere with the proper working of Service.
8. Analytics
We may
use third-party Service Providers to monitor and analyze the use of our
Service.
9. No
Use By Minors
Service
is intended only for access and use by individuals at least eighteen (18) years
old. By accessing or using Service, you warrant and represent that you are at
least eighteen (18) years of age and with the full authority, right, and
capacity to enter into this agreement and abide by all of the terms and
conditions of Terms. If you are not at least eighteen (18) years old, you are
prohibited from both the access and usage of Service.
10. Accounts
When you
create an account with us, you guarantee that you are above the age of 18, and
that the information you provide us is accurate, complete, and current at all
times. Inaccurate, incomplete, or obsolete information may result in the
immediate termination of your account on Service.
You are
responsible for maintaining the confidentiality of your account and password,
including but not limited to the restriction of access to your computer and/or
account. You agree to accept responsibility for any and all activities or
actions that occur under your account and/or password, whether your password is
with our Service or a third-party service. You must notify us immediately upon
becoming aware of any breach of security or unauthorized use of your account.
You may
not use as a username the name of another person or entity or that is not
lawfully available for use, a name or trademark that is subject to any rights
of another person or entity other than you, without appropriate authorization.
You may not use as a username any name that is offensive, vulgar or obscene.
We
reserve the right to refuse service, terminate accounts, remove or edit
content, or cancel orders in our sole discretion.
11. Intellectual
Property
Service
and its original content (excluding Content provided by users), features and
functionality are and will remain the exclusive property of Spicesmall and its
licensors. Service is protected by copyright, trademark, and other laws of and
foreign countries. Our trademarks may not be used in connection with any
product or service without the prior written consent of Spicesmall.
12. Termination
We may
terminate or suspend your account and bar access to Service immediately,
without prior notice or liability, under our sole discretion, for any reason
whatsoever and without limitation, including but not limited to a breach of
Terms.
If you
wish to terminate your account, you may simply discontinue using Service.
All
provisions of Terms which by their nature should survive termination shall
survive termination, including, without limitation, ownership provisions,
warranty disclaimers, indemnity and limitations of liability.
13. Governing
Law
These
Terms shall be governed and construed in accordance with the laws of India,
which governing law applies to agreement without regard to its conflict of law
provisions.
Our
failure to enforce any right or provision of these Terms will not be considered
a waiver of those rights. If any provision of these Terms is held to be invalid
or unenforceable by a court, the remaining provisions of these Terms will
remain in effect. These Terms constitute the entire agreement between us
regarding our Service and supersede and replace any prior agreements we might
have had between us regarding Service.
14. Shipping and Returns
After the
receipt of payment from the Buyer/cash on delivery as the case may be,
SpicesMall, shall arrange for the delivery of the product to the recipient at
the shipping address provided by the Buyer. Shipping of the product will be done between 6 to 10 working days after the payment is confirmed by the bank. Kindly read the refunds and returns
policy above for more details, the same also governs the use of the website.
15. Changes
To Service
We
reserve the right to withdraw or amend our Service, and any service or material
we provide via Service, in our sole discretion without notice. We will not be
liable if for any reason all or any part of Service is unavailable at any time
or for any period. From time to time, we may restrict access to some parts of
Service, or the entire Service, to users, including registered users.
16. Amendments
To Terms
We may
amend Terms at any time by posting the amended terms on this site. It is your
responsibility to review these Terms periodically.
Your
continued use of the Platform following the posting of revised Terms means that
you accept and agree to the changes. You are expected to check this page
frequently so you are aware of any changes, as they are binding on you.
By
continuing to access or use our Service after any revisions become effective,
you agree to be bound by the revised terms. If you do not agree to the new
terms, you are no longer authorized to use Service.
17. Waiver
And Severability
No waiver
by Company of any term or condition set forth in Terms shall be deemed a
further or continuing waiver of such term or condition or a waiver of any other
term or condition, and any failure of Company to assert a right or provision
under Terms shall not constitute a waiver of such right or provision.
If any
provision of Terms is held by a court or other tribunal of competent
jurisdiction to be invalid, illegal or unenforceable for any reason, such
provision shall be eliminated or limited to the minimum extent such that the
remaining provisions of Terms will continue in full force and effect.
18. Acknowledgement
BY USING
SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ
THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
19. Contact
Us
Please
send your feedback, comments, requests for technical support by email: info@spicesmall.com. Thank you.